Terms and Conditions CashGold Offers

These terms and conditions including the Privacy Policy contained herein is incorporated by reference (to be read in combination and referred to herein in their entirety as “Agreement”) shall be legally binding on all customers who access CashGoldOffers.com(“Website”) or engage in a “Transaction” as the term is defined below and shall inure to the benefit of CashGoldoffers.com (“Company”) and Company’s successors and assigns and supersede any inconsistent statement in any of our advertisements, websites or marketing materials.

Definitions
The term “you” refer to the person or entity offering an item(s) for purchase and/or sending any merchandise or item(s) containing precious metals (gold, platinum, silver, or any combination thereof), jewelry, gemstones, other personal accessories, or a combination thereof (collectively referred to as “Merchandise”) to Company for sale and purchase, as well as accessing or using our website, our digital appraisal process and providing us with your personal information

( referred to as the “Transaction”). “We”, “us” and “our” refer to Company (through any of its divisions, affiliates or subsidiaries) and its employees, agents, members, owners, directors, officers, successors and assigns.

Description of Your Merchandise
You will be required to fill out the Customer Information portion in your Digital appraisal kit in order to obtain a bid for merchandise. You are required to list and describe the Merchandise that you send to us on the customer information which will be databased in our records before receiving a bid offer and shipping your Merchandise.

Shipping Your Merchandise
Only Merchandise sent to us using a Company generated pre-paid shipping label will we claim liability for any Merchandise while in transit. Otherwise in the possession or custody of any party other than us, including, without limitation, any common carrier (i.e., FedEx, UPS, USPS etc.) or delivery service (“Carrier”), we will accept no liability. If you decide to arrange for your own shipping, you shall be solely responsible for shipping costs and any related insurance and assume all risk of loss for your Merchandise. You must not ship hazardous or illegal materials and your shipment must otherwise comply with applicable state and federal laws.

Shipping Restriction Policy
If your package weighs more than 10 pounds, or if you choose to use your own packing material and the dimensions of your package are larger than 12x2x15 or weighs more than 10 pounds, you must contact info@cashgoldoffers.com to request approval prior to shipping. Failure to receive approval will release liability for any Merchandise while in transit to the company and you will be responsible for any return shipping cost.

Loss and Insurance Guarantee Policy
If you ship Merchandise using the Company generated pre-paid shipping label, obtain a receipt with tracking number from a shipping location or driver, we guarantee your package, whether sent to or from the Company, against loss or damage up to the lesser of either the fair market value of your Merchandise as determined by us in our sole discretion or $1,000 USD.

Merchandise may be insured up to $25,000, however you must call us first at PHONE NUMBER, receive written approval and follow all procedures prior to the shipment of the Merchandise.

In event of loss, we (or the insurer if it is an insured loss) will in our sole discretion will reimburse you up to the fair market value of the Merchandise.

Valuing Your Precious Metals Merchandise
We will assess the value of your precious metals Merchandise using a calculation based on the market value price of the applicable precious metal (gold, silver, platinum, etc.) on the day we process your Merchandise. We offer a digital bid in good faith assuming the merchandise is as promised by you.  We do not provide written appraisals. When we receive Merchandise we reserve the right to use an estimate to calculate the purity and weight of the Merchandise and change, alter accept or reject previous digital bids at any time for any reason. We also reserve the right to adjust bids based on the current daily fluctuation of the market price of applicable precious metal (gold, silver, platinum, ect.).

Accepting Our Offer
After our physical determination of the quality of merchandise we will accept the bid previously offered and process payment automatically. If bid must be adjusted, we will notify you of the offer via email. If you accept the bid via email we will process payment immediately.

Recovering your items after Payment
If an accepted bid is processed we cannot guarantee to return your item after payment. Items are liquidated almost immediately. We reserve the right to make a new offer or return your Merchandise to you in accordance with our Return Policy.

Return Policy

When we ship your merchandise (excluding Non-Precious Items) back to you, it is insured for up to $50. If your merchandise is lost in the mail, we will pay you the amount that we offer you for your merchandise up to $50 subject to any other restrictions or limitations contained in the Agreement or on this Site. You must email info@cashgoldoffers prior to the return shipment requesting to purchase additional insurance that you agree to pay. Any shipment of precious metals under 10 grams is subject to a $20 shipping and handling fee. Cash Gold Offers shall, in its sole discretion, choose the return carrier, insurance and receipt verification method for each transaction. Please note there is no insurance coverage for Non-Precious items such as costume jewelry, ect.

Non-precious (No Value) Merchandise

WE WILL NOT PAY YOU FOR ITEMS OF JEWELRY DETERMINED TO CONTAIN MINIMAL OR NO IDENTIFIABLE PRECIOUS METAL (“NON-PRECIOUS ITEMS”I.E. gold filled, gold or silver plated or costume). HOWEVER, WE WILL RETURN SUCH ITEMS DEEMED TO BE NON-PRECIOUS ITEMS TO YOU BUT ONLY IF YOU NOTIFY US BY EMAIL NO LATER THAN 7 DAYS FROM THE DATE OF OUR EMAIL TO YOU INDICATING YOUR JEWELRY CONSISTED OF NON-PRECIOUS MERCHANDISE OR THE DATE OF OUR INVOICE TO YOU STATING THAT SOME OF YOUR MERCHANDISE CONSISTED OF NON-PRECIOUS ITEMS. IN THE EVENT YOU DO NOT NOTIFY US BY EMAIL WITHIN 7 DAYS OF THE DATE OF OUR NON-PRECIOUS MERCHANDISE EMAIL, YOUR NON-PRECIOUS MERCHANDISE WILL NOT BE RETURNED TO YOU AND WILL BE DISPOSED OF BY US. This 7-day return period cannot be altered for any reason. We will not be responsible for any loss or damage of any kind if you do not contact us within this 7-day period for return of your Non-Precious Merchandise. If you request return of your Non-Precious (No Value) items, they will be shipped to you via USPS with Delivery Confirmation. Shipments containing No Value items are not covered by insurance. Should you desire to have your shipment delivered with a signature required OR if you want your shipment insured you must notify us by phone or email that you agree to pay for the shipping costs, or insurance,  and you must remit payment to us prior to shipment.

Payment
You can select of the following methods of payment for your Merchandise (“Payment”):

Company Check (mailed USPS),  or

PayPal™ (fastest option)   or

ACH transfer to your bank

After your offer has been accepted we issue Payment to you within one (1) business day in accordance with the Payment method you selected.

Before we issue Payment for your merchandise, we may verify personal and payment information submitted through a provider of identification verification services.  If we are not able to verify your information, we may ask you for additional information or documentation, which may delay Payment.

You are responsible for any third-party transaction fees relating to any Payments made by us to you or if you elect to send money back to us. This includes, but is not limited to, fees associated with ACH payments, PayPal transfers and other similar payment methods. It is your responsibility to determine and accept any such third-party fees prior to requesting your method of Payment. Additional Requirements may apply depending on payment method.

Electronic Communication and E-Signature
You consent to receive electronic communications from the Company. Specifically, you agree and consent to be contacted by us, our agents, employees, and affiliates through the use of email, instant messaging or chat, and/or telephone calls and/or SMS/MMS text messages to your cellular, home or work numbers, as well as any other telephone number you have provided to us, including the use of automatic telephone dialing systems, autodialers, or an artificial or prerecorded voice. You may unsubscribe to our marketing emails at any time, however, you may not opt out of transaction related emails. Telephone conversations with our employees, agents and independent contractors may be monitored and/or recorded.

If you have provided us an email address, you agree that notices required by applicable federal or state law may be delivered electronically, to the extent permitted by law. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. For purposes of a Transaction, you agree that by clicking on or selecting a button or icon on Our Website, relating to any agreement, acknowledgment, consent, terms, disclosures or these terms and conditions, such selection constitutes your signature, acceptance and agreement as if actually signed by you in writing.

Limitation of Liability
BY AGREEING TO THESE TERMS AND CONDITIONS AND/OR ENGAGING IN A TRANSACTION WITH US, YOU AGREE AND UNDERSTAND THAT THE LEGAL LIMIT OF OUR LIABILITY TO YOU FOR ANY CLAIM, LAWSUIT, ACTION, DISPUTE, CONTROVERSY OR OTHER MATTER YOU MAY ASSERT AGAINST US FOR LOST, DAMAGED, OR DESTROYED MERCHANDISE SHALL NOT EXCEED THE LESSER OF THE FAIR MARKET VALUE OF YOUR MERCHANDISE AS DETERMINED BY US OR $1,000 PER TRANSACTION. YOU AGREE AND UNDERSTAND THAT WE WILL NOT BE LIABLE FOR (A) ANY MONETARY, INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE, OR OTHER SIMILAR DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST INCOME, REVENUE, PROFIT OR OPPORTUNITY, WHETHER OR NOT FORESEEABLE AND HOWEVER ARISING AND WHETHER BASED IN CONTRACT, EQUITY, TORT, STATUTE, STRICT LIABILITY, OR ANY OTHER THEORY OF LIABILITY; OR (B) CLAIMS, DEMANDS, OR ACTIONS FOR ANY SUBROGATION CLAIM BROUGHT BY YOUR INSURANCE CARRIER, AND YOU EXPRESSLY AND SPECIFICALLY WAIVE ANY SUBROGATION CLAIM ON YOUR BEHALF AS WELL AS ON BEHALF OF YOUR INSURANCE CARRIER. WE EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS OR GUARANTEES, WHETHER EXPRESS OR IMPLIED, THAT ARE NOT EXPRESSLY STATED HEREIN. EXCEPT AS EXPRESSLY PROVIDED HEREIN, WE DISCLAIM ALL, AND WILL NOT HAVE NOR ASSUME ANY LIABILITY, WHETHER ARISING IN CONNECTION WITH A TRANSACTION, THE USE OF OUR SERVICE, OUR WEBSITE(S) OR ANY MATERIALS PROVIDED BY US, THE LOSS OF ANY MERCHANDISE, OR FOR ANY OTHER REASON, INCLUDING, WITHOUT LIMITATION, OUR OWN INTENTIONAL, ACCIDENTAL OR NEGLIGENT ACTS OR OMISSIONS.

Indemnification
You agree to and will indemnify, defend and hold us harmless from and against any and all claims, lawsuits, investigations, disputes, controversies, judgments, liabilities, obligations and damages relating to or arising out of any (A) Transactions with us, (B) any noncompliance with these Terms and Conditions, or (C) the title to, ownership of or lien on any Merchandise offered for sale, sold or purported or arranged to be sold by you to us.

Ownership of Merchandise
You agree and warrant that (1) you are at least eighteen (18) years of age; (2) you have good and marketable title to the Merchandise you send to us; (3) you have full authority to sell and transfer said Merchandise; (4) you are the legal owner of any and all Merchandise offered to be sold to us; (5) you are acting on your own behalf, and not as another’s agent or representative; (6) the Merchandise is sold free of all liens, encumbrances, liabilities, and adverse claims of every nature and description whatsoever; (7) your description of the Merchandise in the shipping materials you provide to us is accurate and complete; (8) your possession of the Merchandise is not from, or the result of, illegal activity in this country or any other country; (9) any Transaction initiated by you will not cause or result in violation of any anti-money laundering, anti-terrorism, or other applicable law of the U.S., any state or any foreign country by you or us; and (10) you will provide any documentation and/or information reasonably requested by us in connection with or related to you, the foregoing, the Merchandise or the Transaction.

Compliance with State and Federal Regulations

The Company is licensed in the State of Texas and is governed by Texas law. We are required to obtain, record and, under certain circumstances, verify certain personal information from you in order to process or engage in any Transaction with you. This will be executed in our Digital Bid service. Your name, address, telephone number, email address, drivers license and or government issued state ID number and a signed sworn statement made by you under penalty of perjury that you are lawful age and that the driver’s license number or other government identification number and other identifying information provided by you is true and correct and that you are the lawful owner of the Merchandise with authority to sell the Merchandise. COMPANY RESERVES THE RIGHT IN ITS SOLE DISCRETION AND WITHOUT PRIOR NOTICE TO TERMINATE A TRANSACTION. IF WE TERMINATE THE TRANSACTION, WE WILL SHIP YOUR MERCHANDISE BACK TO YOUR WITHIN 3 BUSINESS DAYS VIA THE SHIPPING METHOD OF OUR CHOICE.

In addition, we have an anti-money laundering compliance program under the USA PATRIOT Act. You may be asked for information to help us comply with our program and applicable laws and are required to do so in order to complete any Transaction.

We reserve the right to disclose your personally identifiable information upon request by a law enforcement and/or governmental agency, as required by law or when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process.

Arbitration

This Transaction shall be governed by, and interpreted in accordance with, the laws of the State of Texas, without regard to its conflict of laws principles.

Waiver of Jury Trial; Arbitration.

BOTH Cash Gold Offerers AND YOU HEREBY WAIVE ITS RIGHT TO TRIAL BY JURY IN CONNECTION WITH ANY DISAGREEMENT OR DISPUTE RESULTING FROM, OR IN CONNECTION, THIS USER AGREEMENT AND THE TRANSACTIONS UNDER THIS USER AGREEMENT. Both Cash Gold Offers and you also waive any arbitration requirements to which they might otherwise be subject.

Misc.
Any time frame may be extended at our discretion with or without notice to you in the event that we encounter technical difficulties concerning our Website or otherwise, or encounter any other delays attributable to acts of God, including but not limited to fires, hurricanes, and other weather events.

These Terms and Conditions are for convenience only and shall not be used to interpret or construe the same. The invalidity, in whole or in part, of any provision of these Terms and Conditions shall not affect the validity of the remainder of the provisions of the Terms and Conditions.

Cash Gold Offers reserves the right to modify, alter or update these terms at any time. Such modifications shall be effective immediately upon posting. By continuing to use our website and services after we have posted such modifications or updates, you agree to be bound by the terms as revised.